⭐ Imtihaan Guru – Return Policy (7-Day Refund & Return Guidelines)
At Imtihaan Guru, we value transparency, trust, and student satisfaction. Our goal is to provide high-quality coaching services for CUET, CLAT, IPMAT, BBA, HM, BJMC, B.Com, SSC, and all other entrance exams.
To ensure a smooth experience, we have created a clear and simple return policy for students and parents.
This policy explains how refunds, cancellations, and returns work for all courses purchased from Imtihaan Guru—both offline (classroom) and online programs.
📌 7-Day Return & Refund Policy
Imtihaan Guru offers a 7-day return and cancellation window from the date of enrollment or purchase.
✔ You are eligible for a return/refund if:
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You request cancellation within 7 days of enrollment.
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You have not attended more than 3 classes (for classroom programs).
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You have not consumed more than 10% of online content (for digital/online courses).
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Study material (if issued) is returned unused and in original condition.
❌ Not eligible for return/refund if:
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More than 7 days have passed since the date of enrollment.
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You have attended more than 3 classes or accessed a large portion of online content.
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Study material is damaged, marked, or used.
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You availed special offers, scholarships, or discounts (these enrollments are non-refundable).
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Crash courses, short-term batches, and mock test series are non-refundable.
📦 Return Process (Simple Steps)
Step 1: Request a Return
Send a request by email or WhatsApp within 7 days of joining:
📧 Email: info@imtihaanguru.in
📞 Contact: 7838272349
Step 2: Verification
Our team verifies:
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Date of enrollment
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Classes attended
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Online usage
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Study material status (if issued)
Step 3: Approval or Rejection
If eligible, your return request is approved.
If not eligible, we inform you with a written explanation.
Step 4: Refund Process
Approved refunds will be processed within 7–10 working days to your original payment method.
📚 Return of Study Material
If physical books have been issued, they must be:
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Unused
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Not written in
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Returned in original packaging
Damage or missing books will result in deduction from the refund amount.
⚠ Important Notes
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Registration fees (if any) are non-refundable.
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Processing charges or taxes charged by payment gateways cannot be refunded.
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For EMI-based payments, refunds depend on your loan provider’s terms.
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Refunds will be issued only to the person who made the payment.
⭐ Why This Policy Exists
Imtihaan Guru invests in:
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Faculty planning
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Classroom scheduling
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Study material printing
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Online access setup
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Administrative work
The 7-day return policy ensures that students who genuinely need cancellation can do so, while maintaining fairness for the institute.
🏆 Imtihaan Guru – Trusted by Thousands
Imtihaan Guru remains one of India’s most trusted coaching institutes for:
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CUET
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CLAT
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BBA
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IPMAT
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Hotel Management
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BJMC
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B.Com / B.Com (H)
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SSC & Government exams
Our goal is always student success — and our policies reflect professionalism, clarity, and care.
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